pkg88 Privacy Policy

pkg88 is a platform providing Online Casino, Slots, football, fish shooting games, and Live Casino services for players in Myanmar. This Privacy Policy explains what personal information we collect when you use our website, mobile site, or related services (referred to below as "Services"), how we use it, who we share it with, and how we protect it.

Please read and make sure you understand this policy. Continuing to use our services means you accept the terms set out in this policy. If you do not agree with the policy, please stop using our services or contact us.

This policy should be read alongside pkg88's Terms and Conditions and Responsible Gaming policy.

When you open an account, make a deposit or withdrawal, or contact us, you provide the following information—

• Name (full name)
• Date of Birth (age 21+ verification required)
• Email address
• Phone number
• Payment method details (KBZPay, Wave Money, AYA Pay, CB Pay)
• Records of your contact with us

Automatically collected information

While you use our services, we automatically collect the following technical information—

• IP address and Internet Service Provider (ISP) information
• Device type, browser and operating system
• Pages viewed on the site, gaming history
• Login time and duration
• Cookies and similar tracking technologies

Information received from third parties

We may receive verification-related information about you from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) and fraud prevention service providers.

We use the personal data we collect from you for the following purposes—

We will never use your personal data for any purpose not stated in this policy.

pkg88 never sells, rents or trades your personal data to third parties. We share it only within the limits strictly necessary to deliver our services—

Payment service providers

We send the necessary information to KBZPay, Wave Money, AYA Pay and CB Pay to process deposits and withdrawals.

Technology service providers

Server operators, data storage and software providers handle data on our behalf solely to deliver their services. They must use the data only according to our instructions.

Legal compliance

We may disclose data under a court order, legal regulation or a valid request from a government authority. Where we do so, we will make every effort to notify you where possible.

Fraud prevention

We may share data with security service providers in connection with fraud or illegal activity that we have decided to investigate.

Cookies are small text files that your browser stores on your device. We use the following types of cookies—

• Essential Cookies: Cookies that are strictly necessary for the service to function — maintaining login sessions, storing security tokens
• Performance Cookies: Help us understand how the site is being used — data from these cookies is entirely anonymous
• Functional Cookies: Personalise content based on your preferences and playing patterns

You can disable cookies through your browser settings, but please note that some parts of the service may not work properly as a result.

In addition to cookies, we may also use Web Beacons and Local Storage, which serve similar purposes to cookies.

pkg88 applies technical and administrative security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction—

• All data transmissions are secured with SSL (TLS) encryption
• Payment data is protected in accordance with PCI-DSS standards
• Data access is granted only to staff who need it
• Data centers are protected with 2 Factor Authentication (2FA)
• Regular security audits are conducted to check for data breaches
• Staff receive regular training on personal data protection

We acknowledge that no data protection method can offer a 100% guarantee. However, we do our best to protect your data and continuously update our security best practices.

We retain your personal data for as long as needed to fulfil the original purpose for which it was collected, or for as long as required by applicable law — until the relevant period expires —

• Account data: Until a set period after the account is closed
• Payment records: For as long as required by legal and financial obligations
• Communication records: For a reasonable period for customer service purposes
• Technical log data: On a limited basis — for security audit purposes only

Once the purpose has been fulfilled, your data will be securely deleted or anonymised.

As someone who has provided data to us, you have the following rights —

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: In certain cases, you can request that your data be deleted — unless a legal obligation requires otherwise
• Right to restriction: In certain cases, you can request that processing of your data be restricted
• Right to data portability: You can request a copy of your data in a format of your choice
• Right to object: You have the right to object to data processing based on the legitimate interests we are pursuing

To exercise any of these rights, contact us at [email protected]. We will do our best to handle your request within a reasonable time, and if we are unable to do so, we will provide a reason.

Please note: data that must be retained for legal reasons, such as payment records, cannot be deleted.

pkg88 services are for adults aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.

If we discover that someone with account access is under 21, we will immediately close their account and delete the associated personal data.

If you believe someone under 21 is using pkg88, please contact us immediately at [email protected].

We reserve the right to amend this Privacy Policy from time to time. If significant changes are made, we will announce them on the website or notify you within your account.

Continuing to use our services after changes have been made will be taken as your acceptance of the updated policy. We recommend reviewing this policy regularly.

The date this policy was last updated is shown at the top of the page.

If you have any questions, requests, or concerns about this Privacy Policy, you can contact pkg88's data protection team through the following methods—

• [email protected]
• Contact us via 24/7 Live Chat on the website

We always put customer privacy first and promise to handle your request with care.